Customer Data Protection Policy
Introduction: This policy aims to standardize the Company's practices in handling and protecting customer data, ensuring the security of customer privacy and confidential information. In accordance with the People's Republic of China's Personal Information Protection Law, the Data Security Law, and the Regulations on the Management of Network Data Security, and other relevant laws and regulations, we are committed to taking all reasonable and feasible measures to protect customers' personal information and data security.
Data Collection: We collect customers' personal information only when it is lawful, legitimate, and necessary. This information may include but is not limited to name, contact information, and transaction records. The collected data will be used to provide services, improve products, make personalized recommendations, and comply with legal and regulatory requirements.
Data Usage: We promise to use customers' personal information only with their explicit consent after informing them clearly. The scope of data usage is limited to providing services, processing orders, sending necessary notifications and marketing information. Without the customer's consent, we will not use customer information for other purposes.
Data Storage and Protection: We adopt encryption, backup, access control, security authentication, and other necessary technical measures to protect network data from being tampered with, destroyed, leaked, or illegally obtained or used. At the same time, we will conduct regular data security training for employees to ensure that all employees understand and comply with the data protection policy.
Data Sharing and Transfer: Unless we obtain the customer's explicit consent or as required by law or regulation, we will not share customer information with third parties. Involving cross-border data flows, we will strictly comply with the national regulations on cross-border data transfer to ensure the security of data during transmission.
Customer Rights: Customers have the right to access, correct, and delete their personal information, as well as withdraw their consent. We will respond promptly to customer requests and take appropriate measures to protect customer privacy.
Legal Liability: We will strictly comply with the People's Republic of China's Personal Information Protection Law, the Data Security Law, and other relevant laws and regulations, and shall bear legal responsibility for any violation of the data protection policy.
Policy Updates: This policy will be updated in accordance with changes in laws and regulations and the development of the company's business. We will notify customers of any significant policy changes through appropriate means.
Conclusion: We value the privacy and data security of every customer and are committed to continuously improving our data protection measures to safeguard the interests of our customers. If you have any questions or suggestions, please feel free to contact us.